QUESTION: As appointed operational consultant for Needle&Thread, you are required to evaluate the way ‘ShopTop’ is proposing to manage its suppliers as part of a value system and arrange a meeting for the management board to discuss the requirements for achieving total quality with Needle&Thread. (20 Marks) (1 page)OPERATIONS MANAGEMENT: SECTION B:
OPERATIONS MANAGEMENT: QUESTION 2 (1 page)
The transformation processes of private sector companies have multiple stakeholders who may have divergent interests. Identify FIVE stakeholder groups for a private sector company of your choice and discuss their financial as well as other objectives.(10 marks)
OPERATIONS MANAGEMENT: QUESTION 3 (1 page)
At a recent technology conference, a guest speaker discussed the view that many international organisations will operate as virtual organisations. He argued that outsourcing, supply chain management and global sourcing were all that was necessary to create an effective operation. Critically evaluate the use of outsourcing, supply chain management and global sourcing to make consumer durable products. (10 marks)
OPERATIONS MANAGEMENT: QUESTION 4 (1 page)
A recently appointed CEO of a growing premium brand supermarket believes cost leadership, i.e. competition through low prices is an appropriate corporate strategy to help gain market share.
Describe FIVE different types of theoretical principles that may contribute to achieving a low-cost operation in the supermarket. Explain (briefly) the reasons why a supermarket may consider business ethics and social responsibility as part of its operations management. (10 marks)OPERATIONS MANAGEMENT: QUESTION 5 (1 page)
Inventory management can present two conflicting objectives – ‘provide maximum item availability while keeping inventory investment low’. The main goal of an effective inventory system is to provide items at the right time and place at the best cost. To achieve such goal, you always work within strict requirements:
I. Provide item(s) when customer(s) need it/them
II. Control the amount of capital invested in inventory item(s)
You are required to explain to a board of directors, the main purpose of holding inventory and the differing views on inventory levels. They also expect you to describe the common techniques (operations best practice) used to manage inventory. (10 marks)OPERATIONS MANAGEMENT: QUESTION 6 (1 page)
The managing director of a well known business school would like to open more schools, but he believes that before he can do this, various aspects of the current school needs to improve and managed more efficiently and effectively.
He is interested in the idea of benchmarking.
Explain how benchmarking might be used to help improve performance, and Identify the potential problems and limitations associated with benchmarking. (10 marks)Read More